Custom Pool Builders

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
  
 
 Chris Wright 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very helpful staff.
  
 
  
 
 
 
 Posted on Google  
  
 
 Christopher Harrigan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’m a new pool owner and Nejame has been so helpful. I wouldn’t have been able to open my pool without them. They are probably tired of seeing me by now😀
  
 
  
 
 
 
 Posted on Google  
  
 
 Susan Gullotta 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wanted to share my 5-star recommendation to hire Nejame & Sons (Carmel) for your pool project! We started our process in 2023 intensely researching and calling multiple places in our area. I joined many FB groups and asked locally for feedback on the builders I was going to meet with. Over and over, the answer was to go with Nejame & Sons. I was impressed with how quickly I got a call back from our sales person, Kevin,  and an estimate appointment scheduled. Most of the places I had called required me to leave multiple messages with no response for days.  I was also really happy that he showed up and on time. Kevin spent a good amount of time with us, walking our property, and listening and responding to the 1,000,000 questions we asked as newbies. He gave us the impression that our business mattered to him no matter how big or small our project would be, and that he would be there the entire process. This was critical. We were afraid we would sign the paperwork and then be passed on to the next phase and never see him again. That never happened once. Their pricing was in the range of what we expected, so we decided to move forward with them, and from the time we were given a quote in July of 2023, to the date the job was finished in May 2024, they stayed true to the estimate which was also a big plus. After signing with Nejame, Kevin continued to be a HUGE asset in our planning process, making suggestions on architects and electricians who might save us some $ along the way. We got help from Samantha with the permit process, and she was also exceptional. We worked as a good team making sure everything was submitted and staying on top of the process. When it came time for our pool to be on the village agenda, Kevin even came to the variance meeting via Zoom and his input at that meeting was the sole reason our permit was approved. We wouldn't have the pool today if he didn't do that, which was a huge courtesy he extended to us. Kevin continued to stay in touch with us on scheduling and promised we would be one of the first digs in Spring of 2024 (our permit was not approved by the Village until January 2024). True to his word, the team of builders showed up on April 16th.  In under 2 weeks, they had our pool built!! The team that came to our property during that time were also exceptional! We made a point of getting to know them, as who companies hire and what those employees have to say, can be very telling.  Joe, the CAT operator, Zack, another man named Kevin (just to name a few) - they all had the very same thing to say about working for Nejame & Sons. Its an excellent company, they take good care of their employees, many of them have been with Nejame for decades, and they will NOT leave a project until its perfect. They stand behind their work and did not cut any corners. They care and it showed. Once our patio and electrician finished, and we got some rain out of the way, Nejame came back to do the final touches. All the equipment was hooked up, the deep end was shaped, the liner installed and the water was trucked in! The next day Zack came back and spent a few hours to give us a mini "pool school" and show us how to do the essentials. He is a real asset to Nejame and their clients and I hope he stays with them for many years to come. Finally, I want to talk about the store location. So far, the only person I have interacted with there other than my salesperson Kevin, is a woman named Irene.  From the moment I met her she felt like a long time friend. She is sweet, intelligent, answers all my questions, never makes me feel rushed or that my questions are foolish. If you are in Westchester County and ever want to come by to see their work and speak in person, ask Nejame to share my contact info. We are so happy they brought this lifelong dream to reality, and made the very scary, very intense process much more manageable and even pleasant. I recommend them without hesitation. They do exceptional work and they will not abandon you (which seems to be a thing with a lot of builders once they get paid).
  
 
  
 
 
 
 Posted on Google  
  
 
 Kristene Odell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The owners at Nejame and Sons are involved and communicated with me during the order and planning process. The installation team was phenomenal! They were polite, informative, professional, efficient and  delivered a perfect job!
  
 
  
 
 
 
 Posted on Google  
  
 
 Michelle Wintje 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We just completed a pool project with Nejame and Sons and are very pleased with the results. Kevin was our sales rep and he was transparent, professional and highly responsive to all our questions. The office staff, Samantha, in our case are fantastic too. The teams on-site came when they said they were going to and did great work. Our project took longer than anticipated for reasons outside of Nejame’s control and they were patient, understanding and flexible. We are very pleased with the end result.
  
 
  
 
 
 
 Posted on Google  
  
 
 Amy Shalett 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We used Nejame and Sons for our pool installation over this past year.  The process took a lot longer than we had originally planned and we definitely hit a few snags along the way but the team at Nejame always knew how to pull us through. Our pool is now finished and is more beautiful than we could have even hoped for.  We couldn’t have done it without the amazing people at Nejame that we met along the way. Thank you to Kevin, Sara, Samantha, Jason and anyone else that I may have missed. We couldn’t have and wouldn’t have made it through this tough process without you. ❤️
  
 
  
 
 
 
 Posted on Google  
  
 
 Victor Margiotta 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Kevin was the rep we dealt with. Impressed by his professionalism and responsiveness, which is hard to come by when dealing with contractor sometimes. We had our pool installed last year. Kevin, Sara and Samantha were all in communication with me throughout the process. Given the sloped lay of the land, I don't think there could have been a better solution or recommendation on pool shape and size. They opened the pool on Wed, tested the water, recommended the right chemicals and it is crystal clear. We actually were swimming in it the last two days. The price was a small amount higher for their inground pools than some of their competitors. With that being said, you are buying a superior product as it is not constructed with steel walls. Being that most opt for salt water now, no worry about corrosion and the pool should last a lifetime. In this case, you definitely get what you pay for. They have built pools for a few of my friends and they all said the same thing, "these guys can build a pool!"